Build a Hospitality Team That Wins Before They Arrive
From front-desk fundamentals to executive leadership — Coach T brings decades of hospitality and coaching experience to your team.
We Come to You
No webinars. No generic videos. Coach T travels to your property and trains your team in person — with the same intensity and precision that championship football teams bring to the field.
We Travel to You
Coach T arrives on-site at your hotel or resort — anywhere in the country. Your team learns in their real environment, not a conference room off-site.
Decades of Experience
Over 25 years in hospitality leadership and football coaching. Coach T knows what it takes to build disciplined, high-performing teams that win — in any industry.
Hands-On, Not Virtual
Role-play scenarios, live drills, and real-time feedback at your front desk. Your staff doesn't just hear the playbook — they run it, with Coach T coaching every rep.
The Complete Training Program
Every engagement starts with understanding your unique challenges and goals to game-changing concepts that separate legendary hotels from the rest.
Team Training Program
Client provides accommodations for the 3-day program
50% deposit due upfront — remainder upon completion
A complete 3-day training program combining on-site training workshops to transform your front-line team into hospitality champions who will be able to anticipate guest needs before they arrive.
| Package Type | Total Fee | Best Use Case | What is Included |
|---|---|---|---|
| 3-Days | $4,000 4-hour class | Full department overhaul | Up to 15 staff members, sixteen chapter training, deeper operational testing, leadership development, with the basic service standards. |
Get in Touch
Have a question about the book, interested in bulk orders, or want to bring Angel in for a keynote or team workshop? We'd love to hear from you.